Welcome to inlpstore.com!

FAQ

0
0

FAQ

How can I check the status of my order?

Log in to your account and visit the "My Orders" page to view your order status. If you checked out as a guest, you can track your order using the link in your order confirmation email.

What payment methods do you accept?

We currently accept payments through PayPal only.

What shipping options do you offer?

We offer standard shipping and express delivery. Specific options and fees will be displayed at checkout.

How long will it take for my order to arrive?

Delivery times may vary from country to country and this is beyond our control.Delivery times depend on your location and the shipping method chosen. Typically, standard shipping takes 5-10 business days, while express delivery takes 2-5 business days.

Do you ship internationally?

Here is a list of countries or regions that inlpstore.com currently ships to. If your country or region is not listed, please contact us.

Can I change my shipping address?

If your order has not yet been shipped, you can contact customer support to request a change. If the order has already been shipped, changes cannot be made.

Can I return a product if I'm not satisfied?

Yes, we offer a 30-day no-questions-asked return policy. Please ensure the product is unused and in its original packaging.

How do I request a return or exchange?

Log in to your account, go to the "My Orders" page, and submit a return or exchange request for the relevant order. You can also contact customer support for assistance.

Who covers the shipping cost for returns or exchanges?

If the return or exchange is due to a product quality issue, we cover the shipping cost. If it is for personal reasons, the customer is responsible for the shipping fee.

What should I do if I receive a damaged or missing product?

Please contact our customer support team immediately and provide your order number and photos of the product. We will resolve the issue as soon as possible.

Are your products authentic?

Yes, all our products are genuine and undergo strict quality checks.

Can I see detailed descriptions of the products?

Absolutely! Each product page includes detailed descriptions, specifications, and usage instructions. If you have additional questions, feel free to contact customer support.

Do you regularly add new products?

Yes, we regularly update our product catalog with the latest and most unique items. Follow us on social media or subscribe to our newsletter to be the first to know about new arrivals.

How can I contact inlpstore.com customer support?

You can email us or submit your questions directly through the Contact Us page.

Can I cancel my order?

If your order has not yet been shipped, you can contact customer support to cancel it. If the order has already been shipped, it cannot be canceled.

Do you have a membership program or promotions?

Yes, we regularly run promotions and offer exclusive benefits for members. Subscribe to our newsletter or follow us on social media to stay updated on the latest deals.

Scroll to Top